Messaging Channels
Connect with customers on their preferred platforms. We support unified messaging across SMS, WhatsApp, Messenger, and Instagram.
WhatsApp Business
Official Meta Cloud API integration. Send templates, handle 24h service windows, and support rich media.
Provider: Meta
SMS / MMS
Standard text messaging via Twilio or Telnyx. Supports long codes, toll-free, and short codes.
Provider: Twilio/Telnyx
Facebook Messenger
Engage with users from your Facebook Page. Supports quick replies and carousels.
Provider: Meta
Instagram DM
Automate replies to direct messages and story mentions.
Provider: Meta
Unified Inbox
All messages from any channel land in a single, unified conversation thread for each customer. Agents can reply without worrying about the underlying transport.