IVR Flows
Interactive Voice Response (IVR) flows allow you to route incoming calls visually before they reach an AI agent.
Visual Editor
Our drag-and-drop editor makes it easy to design complex routing logic without writing code. You can combine DTMF (keypad) inputs with speech recognition nodes.
Drag & Drop UI Preview
Start
Menu Options
Node Types
Menu / Gather
Plays a prompt and waits for user input (Speech or DTMF). Example: "Press 1 for Sales, 2 for Support".
Router / Switch
Branch logic based on the collected input. Can be simple exact match (1, 2, 3) or semantic intent detection.
Transfer
Forward the call to an external phone number (PSTN), a SIP URI, or an AI Agent.